Building upon a long heritage of quality service and technological innovation.
See what M*Modal has to offer its customers and partners.
See how our closed-loop process captures, uses, and learns from both structured and unstructured data.
M*Modal is a leading provider of clinical transcription services, clinical documentation workflow solutions, advanced cloud-based Speech Understanding™ technology and advanced unstructured data analytics. We come to the challenges confronting healthcare today with a clear understanding that at the core of quality caregiving is the physician’s narrative—the telling and capturing of the complete patient story. Everything is rooted here—from boosting quality at the point of care to how healthcare organizations receive reimbursements.
Customers and Partners
M*Modal is comprised of 12,000 dedicated employees based in five countries. The company is the result of blending several leading technology and services organizations, ultimately brought together as one. Each of these organizations contributed impressive legacies that today make up the M*Modal brand:
- MedQuist – the largest clinical transcription service in the United States
- M*Modal – a market leader in advanced Speech and Natural Language Understanding™ technology_
- CBay Systems – a leading provider of technology-enabled medical transcription services and related revenue cycle solutions_
- HCR – a leading medical coding services provider, including interim management, coder education, and audit and coding reviews_
- Poiesis Informatics – a provider of optimized workflow solutions for the radiology market_
- Spheris – a leading transcription services provider
We are dedicated to delivering the experience, technology and vision necessary to fully leverage the meaning, use and revelations hidden away inside the physician’s narrative.
Our Values
- We treat others with dignity and respect
- We are committed to honoring our values
- We adhere to ethical principles
- We take personal responsibility in all relationships
- We do what we say we will do
- We strive to do the right thing
- We put our customers first
- We pursue innovation and achievement that matters for our company and the healthcare industry
- We leverage the power of global collaboration
- We improve continuously
- We innovate without fear
- We compete vigorously in the marketplace
- We are dedicated to every client's success
- We create long-term relationships
- We deliver results






