Duncan W. James, Chief Executive Officer
Duncan James is Chief Executive Officer of M*Modal. An accomplished senior executive with domestic and international experience in operations, strategic planning, sales/marketing, and product management, James has more than 25 years of experience in the healthcare information and technology industries.
James joins M*Modal from QuadraMed Corporation, a leading supplier of clinical, access, and revenue management solutions. He served as QuadraMed’s President and Chief Executive Officer and a member of the Board of Directors since July 2009. Prior to joining QuadraMed, James was Group President at McKesson Corporation for nine years and responsible for multiple business units as well as a member of the McKesson Operating Committee.
In addition to his experience at McKesson, James held multiple executive roles in operations, product management and marketing at HBO & Company and First Data Corporation Health Systems Group, prior to both becoming part of McKesson Corporation. He also was Senior Vice President and General Manager of Healthcare at Scient Corporation, formerly iXL Inc. Additionally, James held a number of key sales and marketing positions at Digital Equipment Corporation, a leader in computer systems and services.
He has a Bachelor of Science in industrial management and Master of Business Administration from Georgia Institute of Technology and University of Dallas, respectively.
Michael Finke, President
Michael Finke has served as M*Modal’s President since August 2011. Mr. Finke co-founded MultiModal Technologies, Inc. in 2001 and served as its Chairman and CEO from 2001 until August 2011, when the company merged with MedQuist to form M*Modal. In his current role, Michael is responsible for leading the critical functions that develop M*Modal’s corporate strategy as well as products and services that incorporate advanced technology capabilities, direct partner initiatives, and drive marketing initiatives that boost market results.
Prior to MultiModal, Mr. Finke was Chief Technology Officer and a co-founder of Interactive Systems, Inc. and has held positions at IBM, the University of Karlsruhe and Carnegie Mellon University.
Mr. Finke earned his B.Eng. and M.Eng. degrees in computer science from the University of Karlsruhe in Germany.
Ronald L. Scarboro, Chief Operating Officer
Ron Scarboro has served as M*Modal’s Chief Operating Officer since June 2013. Among his responsibilities, Mr. Scarboro ensures that our customer facing functions are highly successful and impactful, including Professional Services, Transcription Operations, Support, Cloud Services, and others.
Previous to this role, Mr. Scarboro was M*Modal’s Chief Financial Officer since joining the company in August 2011.
Mr. Scarboro has a broad range of financial and operating experience in payer, acute, post-acute and ambulatory healthcare information technology companies. He served as the CFO of the Strategic Diversification at Aetna, Inc., a public international diversified health care benefits company in 2011. From 2008 until 2011, Mr. Scarboro held the titles of CFO-Professional Solutions, Senior Vice President of Finance, and Senior Vice President-Strategic Programs Office of Allscripts Healthcare Solutions, Inc., a provider of clinical software, services, information and connectivity solutions. From 2007 until the merger of Allscripts and Misys Healthcare Systems, LLC in October 2008, he was Chief Financial Officer of Misys Healthcare Systems, LLC, an ambulatory and post-acute healthcare software and services company. He was also Vice President of Financial Accounting and Corporate Services for The TriZetto Group, Inc., a public payer focused healthcare software and services company.
Mr. Scarboro earned a bachelor’s degree from North Carolina State University and is a Certified Public Accountant.
David Woodworth, Chief Financial Officer
David Woodworth has served as M*Modal’s Chief Financial Officer since June 2013 and is responsible for leading all financial planning, treasury and cash management, investor relations, accounting and taxation. Mr. Woodworth joined the Company in November 2011 as Vice President of Finance.
Prior to joining M*Modal, Mr. Woodworth served as a Finance executive of Allscripts Healthcare, a publicly traded provider of clinical software, services, information and connectivity solutions, where he helped Allscripts achieve a period of organic and inorganic growth (including the merger and integration with Eclipsys in 2010) and drove improved financial operational execution and cost discipline through partnerships with the operational leaders. Mr. Woodworth also spent approximately six years with Ernst & Young’s Assurance Services partnering with key customers in a variety of industries. His experience also includes debt and equity offerings, corporate restructurings and reorganizations, and business combinations and dispositions.
Mr. Woodworth holds a BS in Information Systems and a Masters in Accountancy from Wake Forest University and is a Certified Public Accountant.
William (Bill) J. Donovan, Senior Vice President of Human Resources
Bill Donovan has served as M*Modal’s Senior Vice President of Human Resources since joining the company in October 2011. In this role, Mr. Donovan leads the human resources and corporate communications activities supporting over 10,000 employees globally.
Prior to joining M*Modal, Mr. Donovan was the Executive Director of Ronald McDonald Charities in the Research Triangle Park area of North Carolina. In his 20+ years at Nortel Networks, one of the world’s largest telecommunications services companies, Mr. Donovan held a number of senior executive roles, including leading the global human resources organization and driving improvements in business transformation, staffing and talent development across the company’s global workforce.
He holds a BA in business administration from East Carolina University and MBA from Campbell University.
Mike Etue, Executive Vice President of Sales
Mr. Etue has served as our Executive Vice President of Sales since October of 2012. Mr. Etue brings over 40 years of Healthcare Experience and 30 years of HIS Sales and Sales Leadership to M*Modal. For the past 2 years, he has been the Vice President of Sales and Marketing, Provider Markets for OptumInsight. Before that, Mike served as Senior Vice President of Sales at Misys Healthcare Systems, Inc. (unit acquired by Allscripts) where he led his sales teams in driving top line growth in the sale of practice management, EMR and transaction solutions within the ambulatory healthcare market. Prior to joining Misys in July 2007, Mike served as Senior Vice President of Sales at Eclipsys Corp., where he led customer support implementations, acute care sales, and key account relationships across the country and served as an officer of the company. He has also led a variety of sales executive and management roles at SMS/Siemens Medical Systems and served in hospital administration at several hospitals, including Mercy Memorial Hospital, People’s Community Hospital and Detroit Osteopathic Hospital in Detroit.
Juergen Fritsch, Chief Scientist
Dr. Juergen Fritsch has served as M*Modal’s Chief Scientist since August 2011. In this function, he is responsible for innovation and thought leadership activities around M*Modal’s speech understanding and clinical documentation workflow solutions.
Dr. Fritsch co-founded MultiModal Technologies, Inc. in 2001 and served as its Chief Scientist from 2001 until August 2011, when the company merged with MedQuist to form M*Modal. Prior to MultiModal, Dr. Fritsch was one of the founders of Interactive Systems, Inc., where he served as Principal Research Scientist and was responsible for developing a next-generation medical speech understanding system. Dr. Fritsch also held research positions at the University of Karlsruhe and at Carnegie Mellon University. Dr. Fritsch was named a 2013 recipient of Speech Technology Magazine’s “Speech Luminary” award for innovation in the healthcare industry.
He earned his M.Sc. and Ph.D. degrees in computer science from the University of Karlsruhe in Germany.
Matthew Jenkins, Senior Vice President of Corporate Business Development
Matt Jenkins has served as M*Modal’s Senior Vice President of Corporate Business Development since joining the company in November 2011. Mr. Jenkins is responsible for leading all aspects of the company’s inorganic growth including development of strategic partnerships, mergers, acquisitions, investments and alliances.
Mr. Jenkins formerly led corporate development at Allscripts where he helped transform Allscripts through a period of dynamic growth, including the merger with Eclipsys in 2010, the 2008 merger with Misys Healthcare, the divesture of the Misys Hospital businesses in 2007 and several other transactions. As Vice President of Corporate Development and member of the Misys Healthcare operating board (Misys, plc) his responsibilities included developing the strategic plan for the portfolio and leading the formation of many partnerships and alliances. Mr. Jenkins has also held operational leadership roles in the ambulatory, acute, and post-acute business lines of Allscripts.
Mr. Jenkins was one of the three founding members of Cellective Therapeutics (acquired by AstraZeneca), a venture-funded biotechnology firm focused on developing industry-leading therapeutic antibodies for the treatment of oncology and immune-related diseases. His background also includes roles in venture capital and strategy consulting.
Mr. Jenkins holds a BS in Business Administration and his MBA from University of North Carolina at Chapel Hill.
Detlef Koll, Chief Technology Officer
Detlef Koll has served as M*Modal’s Chief Technology Officer since August 2011.
Mr. Koll co-founded MultiModal Technologies, Inc. in 2001 and served as its Chief Technology Officer from 2001 until August 2011, when the company merged with MedQuist to form M*Modal.
Prior to MultiModal, Mr. Koll was a Co-Founder and Vice President for product development for Interactive Systems, Inc. and served as Director of Speech Recognition Research at Lernout & Hauspie Speech Products. He has held research positions at Carnegie Mellon University and Advanced Telecommunications Research Laboratories in Kyoto, Japan.
Mr. Koll earned his B.Eng. and M.Eng. degrees in computer science from the University of Karlsruhe in Germany.
Albert (Chuck) Musciano, Chief Information Officer
Chuck Musciano has served as M*Modal’s Chief Information officer since joining M*Modal in April 2012. He is responsible for the operational facilities and technology infrastructure that reliably serve M*Modal customers and employees around the globe.
Previously, Mr. Musciano spent seven years as Chief Information Officer for Martin Marietta Materials, a publicly traded producer of construction aggregates, where he was responsible for leveraging Martin Marietta Materials’ information infrastructure to provide significant competitive advantage across a broad range of business activities. In addition, Mr. Musciano provided executive-level strategic consulting to a broad range of clients and served as CIO of the American Kennel Club, where he architected the AKC’s transition from a legacy mainframe system to a client/server web-based computing environment.
Mr. Musciano is a graduate of the Georgia Institute of Technology.
Jonathan Handler, Chief Medical Information Officer
Jonathan Handler, MD, FACEP joined M*Modal in June 2012 as Chief Medical Information Officer. Dr. Handler is responsible for enhancing the company’s clinical and medical informatics strategic initiatives, and for providing input and physician perspective to the design and implementation of M*Modal’s technology solutions to the healthcare industry.
Dr. Handler is board-certified in Emergency Medicine and Clinical Informatics. In addition to more than a decade of clinical practice at academic medical centers, he previously served as the Chief Deployment Architect at the Health Solutions Group in Microsoft, Director of Azyxxi Development at the National Institute for Medical Informatics, and Director of Emergency Medicine Research and Informatics at the Northwestern University Feinberg School of Medicine, where he remains an Adjunct Associate Professor of Emergency Medicine.
Dr. Handler’s professional activities include serving as Director of Development for the National Center for Emergency Medicine Informatics, past President and past Secretary/Treasurer of the American College of Emergency Physicians Informatics Section, and a founding member of the Academic Informatics Group of the Society for Academic Emergency Medicine.
Dr. Handler holds a BA in Finance from the University of Illinois at Urbana-Champaign, and a MD from University of Illinois at Chicago College of Medicine. He is a graduate of the combined Georgetown/George Washington University Emergency Medicine residency program.
Learn More About M*Modal
- Sales Inquiries:
- Customer Support:
- Contact Us