Elevate CDI

Improving the quality of clinical documentation is central to your organizational success, but resource-heavy CDI engagements and disjointed workflows are a challenge. We adopt a unique approach to CDI by embedding clinical intelligence and automation into current workflows to effectively engage physicians by providing real-time CDI feedback, deliver a collaborative platform for physicians, CDI specialists and coders, and provide your CDI team insights into clinical findings and physician behavior.

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KLAS CAPD 2017: An Early Look report – M*Modal has the commanding market share with clients most confident of attributing improved financial outcomes to Computer-Assisted Physician Documentation (CAPD)

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Changing the CDI paradigm by providing real-time CDI feedback to physicians and clinical insights to CDI specialists.

Our CDI solutions are built on a single integrated cloud-based platform that utilizes natural language understanding technology to embed clinical intelligence and reduce the time it takes to find and correct CDI deficiencies.

The timely and relevant feedback delivered by M*Modal is critical to physician engagement as it helps physicians work smarter and faster, not harder.

Dr. William Melahn, MD, CMO, VPMA at St. Claire’s Regional Medical Center

CDI Engage CDI Collaborate CDI Assess Beyond CDI


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By leveraging natural language understanding technology driven Computer-Assisted Physician Documentation (CAPD) functionality of our front-end speech recognition solutions, we deliver CDI, ICD-10 and quality related real-time feedback to the clinician while the note is being created, before it is even saved in the EHR.

  • Physician Engagement

    CDI Engage delivers real-time automated feedback while the physician is dictating or typing, so that the patient record is complete and accurate right from the start. This system effectively engages clinicians in a non-disruptive manner within their natural documentation workflow, ensuring the long-term viability of your CDI program.

  • Real-Time Physician Training

    This user-friendly physician education system brings ICD-10 training out of the classroom and into the documentation workflow. It delivers context-specific, summarized documentation tips and more in-depth ICD-10 education on your common CDI problems.

  • Physician Queries Minimized

    By delivering real-time and automated clinical assessment of the note, this solution enables timely, front-line action. This minimizes disruptive, retrospective queries and significantly boosts the productivity of both physicians and CDI specialists.


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CDI Collaborate is a workflow management solution for CDI specialists. It enables in-depth insight into improvement of documentation quality and patient care. Our system analyzes every word of every encounter document to identify under-specificity, allowing you to review 100% of your charts and extend CDI coverage to all payers.

  • Real-Time Worklists

    To simplify complex workflows, our system generates automated, continually-updated CDI worklists to provide a robust interface for managing the correction of CDI discrepancies.

  • Summarized Evidence Sheets

    Automated summaries of clinical indicators (vital signs, labs, etc.) support the query process and deliver unparalleled consistency and efficiency.

  • Query Workflow and Reporting

    To streamline fragmented workflows, the query building process is also automated with advanced tools to enable CDIS to engage effectively with physicians during the query process. Extensive reporting functionality helps track CDIS performance across the organization.


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CDI Assess solution identifies CDI opportunities and allows you to see how you stack up against your peers. It also automates costly CDI assessment to identify missed financial opportunities, compliance risks and gaps in communicating patient care.

  • CDI Opportunity Evaluation

    By automating the identification of CDI issues, this solution minimizes costly and time-intensive manual chart abstraction processes.

  • Ongoing Benchmarking

    With the use of industry benchmarks, it's easy to see how you are performing compared to your peers. An objective assessment allows you to better understand how a comprehensive CDI program can impact your case mix index.

  • Targeted Activities

    Ongoing data analytics help identify high-value clinical conditions to enable quick, targeted action to meet new quality standards and identify physicians in need of support and education.


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To promote comprehensive understanding of each patient encounter and the overall patient population, our natural language understanding platform accesses information from unstructured report narratives, aggregates data from clinical systems such as EHRs, and adds contextual understanding to this information.

  • Clinical Intelligence

    The right, summarized information is delivered to the right people at the right time for unparalleled gains in both quality and efficiency.

  • Support for Organizational Goals

    This unique system can support many of your goals related to population health, clinical decision support, quality measures, POA (present on admission) indicators, etc.

  • EHR Integration

    By integrating with any EHR, this system does the heavy lifting of combing through the note bloat of the EHR to make context-specific information readily available. Furthermore, it can deliver real-time feedback on problems, medications, allergies, etc. that are present in the current note, but not included in the list recorded in the EHR (e.g. Epic NoteReader).

  • Support Enterprise Data Warehouse (EDW) Needs

    By providing all the insights from unstructured data, our system allows this information to be coupled with EDW data to get a comprehensive view of each patient and the overall population.