KLAS report explores health IT buying decisions, customer satisfaction

Published on April 19, 2018

Read this article written by Mike Miliard of Healthcare IT News. Here he writes when choosing a vendor, customers focus on integration, consolidation and functionality, according to a new study from KLAS that looks at how IT decision-makers choose their technologies in different market segments.

Together, companies with high market energy, high customer satisfaction and high retention rates earned what KLAS called “A-List” status. Across all market segments, these companies were Carestream, Epic, Health Catalyst, InterSystems, M*Modal, Sectra and Workday.

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