Press releases

Anderson Hospital Selects M*Modal Fluency Direct™ to Speech-Enable its EHR

Published on August 6, 2012


Illinois Hospital Physicians Embrace Flexibility of M*Modal Technology, to Displace Legacy Speech Software

Franklin, TN – August 6, 2012 – M*Modal (NASDAQ/GS: MODL), a leading provider of clinical documentation and Speech Understanding solutions, today announced that Anderson Hospital, one of the U.S. News & World Report’s Best Hospitals of 2012, has selected M*Modal Fluency Direct™ for use in the hospital and physician offices for speech-enablement of two new, separate electronic health record implementations. Anderson Hospital chose M*Modal Fluency Direct™ based on its success with M*Modal’s transcription services, which include pre-learned voice profiles of Anderson’s physicians already existing in M*Modal’s cloud service, as well as the system’s flexibility and compatibility with multiple EHR systems. M*Modal’s Speech Understanding™ solution displaces Anderson Hospital’s legacy speech software.

“We are pleased that M*Modal was selected by Anderson Hospital to deliver best-in-class clinical documentation solutions and support with two simultaneous EHR implementations,” said Vern Davenport, Chairman and CEO, M*Modal. “M*Modal’s cloud-based technology was developed to meet the needs of hospitals like Anderson that require a quick, seamless changeover, improving the EHR and clinical documentation process for IT and physicians without disrupting patient care.”

M*Modal has been Anderson Hospital’s preferred transcription services provider since 2009. Anderson Hospital’s challenge was to quickly implement reliable speech technology to coincide with its Meditech EHR transition in the main hospital and NextGen EHR transition across its physician offices. M*Modal’s successful track record of deploying new technology quickly and effectively with a variety of EHR providers, plus Anderson’s overall satisfaction with its ongoing transcription services, made M*Modal Fluency Direct a natural choice. With this technology, speech recognition and Natural Language Understanding are linked together in one, seamless process. M*Modal Fluency Direct™ offered the immediate flexibility for the deployment of the hospital EHR and soon the physician offices EHR. The longer term benefit of leveraging the vast amount of unstructured data being created will improve care and create better informed financial decisions.

“Moving over to electronic health records is a laborious task, and can take precious time away from our physicians’ daily routine as they get trained on the new system. With M*Modal we were able to offer our physicians a usable, flexible speech solution to alleviate any stress about transitioning to EHRs and get them ramped up quickly,” said Michelle Malawy, Director, HIM and Performance Improvement, Anderson Hospital. “We are completely satisfied not only with the technology but also the M*Modal implementation team’s work, and could not have asked for a smoother conversion. Many of our physicians have been directly quoted as saying they ‘love’ the speech recognition piece of the electronic health record, helping us more easily achieve our goal with the roll out of the new EHR.”

Announced in May, M*Modal Fluency is a family of cloud-based clinical solutions for dictation capture, speech recognition editing and document distribution to optimize clinical information workflow, speed up the revenue cycle, help achieve HIPAA and regulatory compliance, as well as help meet Meaningful Use and electronic health record requirements.

For more information on M*Modal please visit www.mmodal.clientcreative.com or follow on Twitter @MModal.

About Anderson Hospital
Anderson has been making a difference in the healthcare of Madison County residents since 1977. Anderson Hospital is an independent, not for profit hospital dedicated to creating a health care setting in which quality of life and service excellence are experienced by our patients, their families, the medical staff and the community. Its 151 bed, acute care facility is technology driven, offering patients cutting-edge diagnostic capabilities not often found in a community setting.

About M*Modal
M*Modal (NASDAQ/GS: MODL) is a leading provider of clinical transcription services, clinical documentation workflow solutions, advanced cloud-based Speech Understanding™ technology, and advanced unstructured data analytics. Recognized as the largest clinical transcription service in the U.S. with a global network of medical editors, M*Modal also offers voice to text solutions to capture the complete patient story, codifies the doctor’s narrative to automatically populate EHRs and other key healthcare information systems, delivers computer-assisted coding to support ICD-9 and the transition to ICD-10, and provides highly advanced analytical tools for exploring the richness within the “unstructured” narrative for improvements in quality of care, greater physician satisfaction and lower operational costs. For more information, please visit www.mmodal.clientcreative.com, Twitter, Facebook and YouTube.

Forward-Looking Statements
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