Press releases

Boston Medical Center Selects M*Modal as Exclusive Healthcare Transcription Provider

Published on July 24, 2013

Franklin, Tenn. – July 24, 2013 – M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that Boston Medical Center has selected its transcription services for use across the healthcare provider’s network. As one of the largest transcription providers in the U.S., M*Modal offers efficient, flexible, quality-focused services to help reduce documentation costs, improve physician productivity and streamline workflows.

Boston Medical Center is a 496-bed academic medical center located in Boston’s historic South End, and is the largest and busiest provider of trauma and emergency services in New England. Previously, the health system was using a number of transcription providers.  Citing M*Modal’s additional services and full suite of speech-enabled technologies, Boston Medical Center chose M*Modal to help consolidate their clinical documentation capabilities and gain economies of scale as they implement their Epic electronic medical record system.

“Boston Medical Center is committed to improving the health and well-being of our local communities, and we required a single transcription platform to simplify our workflows and deliver consistent, high-quality patient records across our health network,” said David Peterson, CIO of Boston Medical Center. “With M*Modal’s clinical documentation services and supporting technologies, we can ensure our physicians and staff have the support needed to quickly and efficiently create complete and accurate patient records.”

M*Modal’s transcription services offer tremendous flexibility for healthcare providers to maximize healthcare resources, turnaround time speed and return on investment through scalability and documentation integrity. M*Modal’s transcription quality consistently far exceeds the American Health Information Management Association (AHIMA) industry average.

“For physicians, high-quality clinical narratives are the best way of ensuring effective diagnoses, treatments and patient safety,” said Duncan James, CEO of M*Modal.  “Fast, accurate transcription is critical not only from a cost perspective, but in delivering quality patient care. We look forward to capitalizing on our global transcription expertise and technology-enabled documentation platforms to deliver the best possible patient records for Boston Medical Center.”

For more information on M*Modal please visit or follow on Twitter @MModal.

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service provider in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. M*Modal has been recognized as one of the fastest growing technology companies in North America, placing in the top third of Deloitte’s Technology Fast 500 for 2012. For more information, please visit, Twitter, Facebook and YouTube.