Press releases

Industry Leaders M*Modal and Precyse University Redefine ICD-10 Physician Education and Real-Time Clinical Documentation Improvement (CDI)

Published on April 15, 2015

Bringing physician education out of the classroom and into the clinical documentation workflow for unprecedented engagement and sustainability

Franklin, Tennessee –April 14, 2015 – M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced it is utilizing its uniquely real-time Computer-Assisted Physician Documentation (CAPD) capability to deliver educational content from Precyse UniversityTM, the leading provider of healthcare eLearning solutions that support approximately 1.8 million learners. This completely novel method engages and educates physicians as they document patient care in any electronic health record (EHR) system using M*Modal Fluency Direct®, which ranked among the top front-end speech recognition solutions, according to a recent report by market analyst firm KLAS.

Leveraging M*Modal Natural Language Understanding (NLU) technology, the CAPD capability automatically identifies common documentation deficiencies and delivers in-line feedback to physicians as they dictate or type the note, asking for required clarifications when appropriate to support documentation best practices. This proprietary M*Modal CDI solution is already being used by many healthcare organizations to continuously improve the quality, accuracy and timeliness of their clinical documentation.

Now this proven M*Modal closed-loop clinical documentation system is further enhanced by an integration with Precyse University to innovatively deliver:

  • Context-sensitive, clinically-relevant and physician-specific educational content on conditions to ensure adequate and compliant documentation.
  • The opportunity for physicians to address gaps and ambiguities at the time of reporting and also learn more about the underlying clinical, coding and/or compliance requirements for sustainable improvements in documentation habits.
  • The flexibility and control physicians need to launch into in-depth education or review brief documentation guidelines presented by Precyse University, or engage with only the M*Modal NLU-driven tips to quickly address the identified documentation deficiencies.

This real-time CDI and physician education workflow solution can be seen at work in the M*Modal booth (# 2243) at the 2015 HIMSS conference being held in Chicago. More information is also available at the Precyse booth (# 7316).

“Physician education is so critical to the financial and operational success of any healthcare facility, yet at the same time is a challenge to implement when physicians have to balance so many responsibilities, most importantly taking care of patients,” said Thomas Ormondroyd, Vice President and General Manager of Precyse Learning Solutions. “We are very excited to partner with M*Modal to eliminate this challenge by making targeted and relevant physician education available to them when they need it and where they are, thereby increasing use, engagement, and value.”

“We are pleased to be working with Precyse University to integrate its extensive and expert educational content with our interactive CDI and physician engagement capability,” said Michael Finke, President of M*Modal. “By combining clinical document creation, CDI and ICD-10 training in one step, we make physician education a continuous, embedded process that supports natural documentation workflows rather than being a separate, classroom event. The goal is to deliver automated, high-impact, and easy-to-use CDI and ICD-10 documentation information to physicians when they need it most for improved productivity, report quality and patient care.”

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service providers in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit, Twitter, Facebook and YouTube.

About Precyse University

Precyse University is the professional education arm of Precyse, provider of industry-leading expert services, comprehensive technologies and education that empower healthcare organizations to most effectively and efficiently capture, organize, secure and analyze clinical data and transform it into actionable information, supporting the delivery of quality patient care and optimizing operating performance. Delivered exclusively through HealthStream (NASDAQ: HSTM), a leading workforce development company for healthcare organizations, Precyse University offers industry-leading ICD-10 education programs for healthcare professionals and is used in 17 of the 19 healthcare facilities listed in U.S. News and World Report’s Best Hospitals Honor Roll and over 5,000 facilities in the United States and abroad. Precyse University consistently receives high marks based on client feedback, including KLAS where it was the only firm to receive 100% positive comments from clients about its ICD-10 services.To learn more, visit and

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