Press releases

KLAS Front-End Speech Report Highlights M*Modal Success in Clinical Documentation Technology

Published on April 10, 2015

Company posts gains in overall performance for its Fluency Direct software, and strong financial results for 2014

Franklin, Tennessee – April 10, 2015M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that M*Modal’s Fluency Direct software was ranked among the top front-end speech recognition solutions, according to a recent report by market analyst firm KLAS. M*Modal is the only provider to post year-over-year gains in overall performance.

KLAS’ mission is to improve the delivery of healthcare technology by independently measuring and reporting on vendor performance. Their report, “Front End Speech – Support, Value, Reputation,” was published in March 2015.

According to the report, M*Modal leads in value – customers ranked M*Modal highest in avoiding unexpected expenses. “M*Modal’s cloud offering wins them many clients due to its low upfront and maintenance costs, easier scalability and much shorter learning curve,” the report revealed.

“With M*Modal, we were really impressed with how fast and easy the product was to use and get up to speed on. We achieved a 75% uptake; our uptake on. . . .had been only 2%… We have a whole queue of physicians waiting to start using Fluency Direct,” said a CIO participating in the KLAS report.

Current data found on recognizes M*Modal as a frontrunner among providers for front-end speech solutions.

M*Modal’s leadership in front-end speech highlights the company’s success in packaging technology solutions with clinical documentation services.

“M*Modal’s sales bookings in the second half of 2014 were the strongest we’ve had in the last two years,” said Scott MacKenzie, CEO of M*Modal. “We are leveraging our technology, experience and scale to unlock insights for our clients to enhance their financial performance and efficiency in how they deliver healthcare.”

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service providers in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit, Twitter, Facebook and YouTube.

Media Contact:
Glen Haley