Press releases

M*Modal and Preferred Solutions Partner to Provide Hospitals with Adoption Services for Speech-Based Clinical Documentation Platform

Published on June 26, 2015

Collaboration offers physician training on capturing the patient story efficiently and accurately in electronic medical records

Franklin, Tennessee – June 26, 2015 – M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, and Preferred Solutions, a leading healthcare IT consulting, staffing, and training firm today announced a partnership for increasing physician adoption of electronic medical record (EMR) systems. The companies will offer onsite training at hospitals for using M*Modal’s front-end speech technology platform to improve clinical documentation quality and patient outcomes.

Preferred Solutions will provide training and adoption services for M*Modal’s Fluency Direct software, which enables doctors to conversationally create and edit clinical data directly within existing EMR systems. The partnership leverages each company’s capabilities to provide healthcare organizations with the technology and skills needed to streamline physician workflows, increase productivity and enhance clinical documentation improvement (CDI) programs.

In addition to Fluency Direct, physicians will receive training on M*Modal’s computer-assisted physician documentation (CAPD) module, which provides real-time feedback to physicians on common documentation deficiencies to help eliminate costly and time-consuming queries later in the care cycle.

“Physicians need to work at their best, and this collaboration is about teaching them better ways to document, to be more efficient and productive,” said Scott MacKenzie, CEO of M*Modal. “The combination of M*Modal’s flexible, clinical documentation platform with Preferred Solutions adoption services supports hospitals in their documentation improvement programs  and getting the most out of their electronic medical record systems.”

Preferred Solutions brings over 120 experienced, clinical consultants and a proven track record of successfully delivering implementation projects on time and under budget using The Preferred Approach.

“The partnership between Preferred Solutions and M*Modal delivers excellent value to our customers,” said Marie Seipenko, CEO of Preferred Solutions. “The two companies have worked together at multiple hospitals and are excited by the prospect of bringing this know-how to more clients.”

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service providers in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit, Twitter, Facebook and YouTube.

About Preferred Solutions

Preferred Solutions is a 22 year old leading information technology staffing, training, and consulting firm delivering deeply skilled project-based resources to clients throughout the United States. A significant portion of our business is focused on healthcare IT staffing, training and consulting. We have extensive history rapidly building and deploying SWAT teams to provide the right skill to the right place at the right time.   Our consultants complete our exclusive Preferred Solutions soft skills curriculum specifically designed to prepare them to navigate today’s unique cultural and change management challenges. We add value to projects by leveraging our proven process – The Preferred Approach – and proprietary technology to drive maximum utilization of our teams. For more information please visit us as

Media Contacts:
Glen Haley

Jim Ruthven
Preferred Solutions