M*Modal EHR-Embedded Virtual Assistant Technology in Clinical Use at OrthoVirginia
Published on February 13, 2019
Using M*Modal conversational AI embedded in Epic Haiku Voice Assistant, OrthoVirgina drives early adoption of ground-breaking physician-assistive technology designed for creating time to care
Pittsburgh – February 13, 2019 – M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that its speech and artificial intelligence technology embedded in Epic Haiku Voice Assistant is in production use at OrthoVirginia, one of the largest providers of expert orthopaedic care in the country. With this commercially-available integrated technology, physicians at OrthoVirginia are the first to conversationally interact with the Epic mobile app to look up patient information, lab results, problem and medication lists, visit summaries, and more.
Committed to providing high-quality, cost-effective musculoskeletal care to patients through innovative solutions, OrthoVirginia has been a long-standing M*Modal client with wide adoption and usage of M*Modal’s cloud-based speech recognition. #1 Best in KLAS, Speech Recognition: Front-End EMR for three consecutive years including 2019, M*Modal Fluency Direct brings the power of speech and natural language understanding to the EHR and delivers a seamless documentation experience to OrthoVirginia physicians across care settings, devices, clinical workflows and applications. To meet OrthoVirginia’s goal of extensive technology utilization to improve physician efficiency and satisfaction, M*Modal in-house Adoption Services deliver differentiating expertise, training and responsiveness.
“OrthoVirginia has always been an early adopter of cutting-edge solutions, and we are proud to be the first to actually use the M*Modal virtual assistant technology embedded in the Epic mobile app,” said Jason Jones, CTO of OrthoVirginia. “We have worked closely with M*Modal and Epic, and the implementation process was easy, fast and smooth. The strong collaboration and ongoing development work between the two companies helped us meet an accelerated timeline for this go-live.”
“We are in the process of rolling out the Voice Assistant to our physicians,” said Dr. Eschenroeder, CMIO of OrthoVirginia. “We are in the process of determining the best uses of Voice Assistant for orthopaedic surgeons using Epic Haiku mobile technology. We hope to simplify mobile EHR documentation and information retrieval in hospitals and other remote locations where surgeons need quick access to the OrthoVirginia Epic data. We expect that as we get more comfortable with the technology, we will be able to discover how to use Voice Assistant for more complex tasks.”
“We are pleased to provide these advanced conversational AI driven capabilities in production use to our joint clients with Epic and improve care delivery for both doctors and patients,” said Michael Finke, Vice President, 3M M*Modal Business. “Our goal is to help clients revitalize their documentation workflows, maximize their EHR investment, and minimize the administrative burden on physicians.”
The M*Modal conversational AI-powered virtual assistant technology, compatible with all leading EHRs, can be seen at work in the M*Modal booth (# 2079) at the 2019 HIMSS Conference in Orlando.
M*Modal, now a part of 3M, is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. M*Modal provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit https://mmodal.com, Twitter, Facebook and YouTube.