Press releases

M*Modal Launches Certification Program for Integrating Speech Understanding Technology in Healthcare IT Systems

Published on January 15, 2013

Franklin, TN – January 15, 2013 M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced a new certification program for electronic health record (EHR) and other healthcare systems. The M*Modal Partner Certification Program is designed to help healthcare IT (HCIT) vendors seamlessly integrate advanced speech recognition and natural language understanding features into their systems using M*Modal’s Fluency Direct™ solution.

Leveraging years of experience collaborating with leading HCIT vendors, M*Modal has formalized this certification program to support the healthcare ecosystem with a leading speech technology platform. The program – offered to vendors at no cost – combines technology support, training, marketing alignment and sales strategy to enhance EHRs, radiology information systems (RIS) as well as picture archive and communication systems (PACS). Participating vendors will join a long list of current M*Modal partners and HCIT industry leaders, including Allscripts, Merge and Greenway.

“M*Modal continues to become the speech partner of choice for HCIT providers by offering an easy path to reliable integration with our technologies,” said Matt Jenkins, M*Modal Senior Vice President of Corporate Business Development. “Speech-enabling EHRs drives greater physician adoption and satisfaction with their EHR investments. Physicians can now have both the ease of using speech to capture the patient story while gaining all the benefits from creating structured data and storing it in the EHR.”

As more healthcare providers go live on system implementations, speech can be an important part of helping them achieve “meaningful use” and meeting federal requirements for system utilization. With Fluency Direct, physicians can significantly improve their productivity by creating and editing patient information at the point of care using front-end speech recognition. Unlike other speech-to-text applications, Fluency Direct can voice-enable existing clinical systems, going beyond template dictation to include full voice navigation and customized commands across application features and functions.

With M*Modal’s Partner Certification Program, vendors can realize significant benefits, including:

  • Easy integration and scalability in virtualized Citrix environments
  • 200,000 voice profiles collected over 10 years, resulting in deep recognition of sophisticated medical terminologies, speech dialects, accents and cadences, enabling HCIT providers to get their customers up and running quickly
  • In-cloud storage and processing, enabling anytime, anywhere clinical documentation creation and management
  • Minimal development resource requirements, letting vendors focus on their own system development efforts
  • Speech enablement workshops and engineering support

For more information on M*Modal’s Partner Certification program, go to

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As the largest clinical transcription service provider in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding technology and data analytics that enable physicians and clinicians to capture and include the context of their patient narratives in a single step into electronic health records, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. M*Modal has been recognized as one of the fastest growing technology companies in North America, placing in the top third of Deloitte’s Technology Fast 500 for 2012. For more information, please visit, Twitter, Facebook and YouTube.

For more information on M*Modal please visit or follow on Twitter @MModal.