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M*Modal Named #1 Best in KLAS Once Again for Speech Recognition, Front-End EMR

Published on February 6, 2018


Consistent top ranking in annual 2018 Best in KLAS report validates M*Modal’s continued market leadership in AI-powered speech solutions and excellence in client satisfaction

Franklin, TN – February 6, 2018 – M*Modal, a leading provider of clinical documentation and Speech UnderstandingTM solutions, today announced that it has once again been named the leading vendor in Speech Recognition, Front-End EMR by KLAS, an independent research firm. Earning the top spot, M*Modal Fluency Direct® surpasses two other front-end speech recognition solutions in this segment, according to the annual 2018 Best in KLAS: Software and Services report published on January 30.

The Best in KLAS award recognizes companies like M*Modal that lead the market and deliver the broadest operational and clinical impact on healthcare organizations. KLAS conducts independent product evaluations and its rankings are based solely on the most important yardstick: client feedback collected via confidential interviews conducted over the preceding one-year period. Top-performing companies like M*Modal are awarded the #1 ranking by considering 20 performance criteria in five key categories. M*Modal is the only vendor in its segment that achieved above average scores in all 20 criteria.

Bringing the power of speech to the EHR, M*Modal Fluency Direct delivers a seamless documentation experience to physicians across care settings, devices, clinical workflows and applications. M*Modal Fluency Direct helps clinicians create complete and compliant notes directly in more than 150 EHRs, including Epic®, Cerner®, MEDITECH®, athenahealth®, eClinicalWorks®, Allscripts®, etc. The first to provide speech recognition and natural language understanding for physician documentation in the cloud since 2012, M*Modal Fluency Direct continues to be the highest performing and most reliable solution in its category as validated by KLAS.

“M*Modal Fluency Direct has been life changing. Thanks to M*Modal, I save several minutes on every follow-up visit and about 10 minutes on every new consultation….And compared to documenting in the EHR without any speech recognition at all, M*Modal saves me 3 to 4 hours every day,” said Dr. Peter Sloane, founding partner of Pulmonary and Critical Care Associates of Baltimore.

Additional differentiators of the solution include:

  • With built-in Computer-Assisted Physician Documentation (CAPD) functionality, M*Modal Fluency Direct is far more than a speech-to-text solution as it proactively delivers artificial intelligence (AI) powered clinical intelligence to doctors as they document in the EHR.
  • M*Modal Fluency Direct uniquely extends the physician’s personalized and consistent experience beyond the EHR by speech enabling all third-party apps in both iOS and Android environments that doctors use personally and professionally every day.
  • Cloud enabled but not cloud dependent, M*Modal Fluency Direct is the only solution in the market that offers cloud deployment where it makes sense, with a fully-autonomous local alternative that does not depend on connectivity for uninterrupted mission-critical physician documentation.
  • A single, cloud-hosted user speech profile and all speech customizations are automatically shared across applications, devices and workflows, enabling physicians to document wherever and whenever they need to.

“We are proud to deliver the best EHR-integrated speech recognition solution to the market at a time when the administrative burden on physicians is leading to widespread burnout,” said Scott MacKenzie, CEO of M*Modal. “M*Modal Fluency Direct continues to gain noteworthy momentum in the market with leading healthcare organizations switching over to our solution to achieve the overarching goals of delivering high-value care and creating time to care. This prestigious award further underscores our unwavering commitment to our clients to provide industry-leading excellence and innovation in technology and service.”

To see first-hand how top-ranking M*Modal Fluency Direct is redefining clinical documentation workflows, please visit the M*Modal booth (#4416) at the 2018 HIMSS conference being held in Las Vegas from March 5 to 9.

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service providers in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit https://mmodal.comTwitterFacebook and YouTube.

About KLAS

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit www.KLASresearch.com.

Media Contact:
Aparna Prabhakar
267-535-7680
aparna.prabhakar@mmodal.com