Products & Services

Whether they are elegantly working together or acting as solo powerhouses, our products and services enhance and integrate with your workflow to provide the best solutions for your needs.

Fluency Direct™

Top ranking front-end speech recognition solution that works with over 200 EHRs, from any location and with multiple devices – all driven by a single, cloud-hosted voice profile. Clinicians of any medical specialty can verbally create, edit and sign reports directly in the EHR for faster and better documentation. Fluency Direct's Computer-Assisted Physician Documentation (CAPD) feature delivers in-workflow CDI insights to clinicians in real time.

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HCC Management

Our comprehensive, AI-powered HCC (Hierarchical Condition Category) Management solution suite brings care management of patient populations and risk-adjustment performance to the next level. To enable doctors and auditors to easily find and close gaps at the point of care, our risk-adjustment solutions pre-identify HCCs that need to be captured in the current year for a scheduled patient visit. Our solutions enable revenue cycle managers to gain transparency into population RAF (Risk Adjustment Factor) scores and gaps that are otherwise hard to identify.

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Fluency for Imaging™

A comprehensive reporting and workflow management solution that combines advanced speech recognition technology and integrated productivity tools for faster creation of high quality diagnostic interpretations. It also includes game-changing Computer-Assisted Physician Documentation (CAPD) technology to present radiologists with real-time, automated and quality-improving feedback related to ICD-10, Lung-RADS™, critical findings and documentation best practices.

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M*Modal Scout™

Built on our natural language understanding technology, this business intelligence and analytics (BIA) solution can put your imaging enterprise on the fast track to improved performance, efficiency, documentation quality and reporting. One system delivers tactical operational tools, clinical analytics to impact patient care and financial management capabilities to help you meet your organizational goals. Enterprise search functionality helps you find meaningful answers to complex questions.

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Fluency Flex™

Fluency Flex is a versatile tool that enables physicians to create high quality documentation efficiently and cost effectively utilizing M*Modal Speech Understanding™ and Computer-Assisted Physician Documentation (CAPD) technologies and other labor saving document generation features.

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Fluency Mobile™

Fluency Mobile gives physicians complete freedom and choices when it comes to dictating clinical notes: traditional transcription, back-end speech recognition or front-end speech recognition. With intuitive user interface and ability to dictate on the go, physicians can be more productive and keep up with all their clinical documentation needs.

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Fluency Voice Manager™

This solution allows organizations to maximize physician productivity by capturing their dictations using telephony or a computer.

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Fluency for Transcription™

Challenged with increasing documentation requirements, more stringent compliance requirements, and lower reimbursements, healthcare providers are pressed to find solutions that extend beyond transcription. M*Modal Fluency for Transcription with integrated speech recognition optimizes clinical documentation workflows, speeds up the revenue cycle, helps achieve HIPAA and regulatory compliance, and helps meet Meaningful Use and EHR requirements, all while providing physicians flexible options to create clinical documentation.

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Transcription Services

Our transcription services aim to improve the transcription process and fine-tune clinical operations and workflows. You can choose between internal transcription, outsourced domestic/global transcription, or a combination of the two.

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CDI Engage™

Revolutionary solution utilizing Computer-Assisted Physician Documentation (CAPD) technology to combine document creation, CDI and ICD-10 education into a cohesive, physician-friendly workflow for continuous improvement in the quality of clinical documentation and patient care – all while supporting clinician workflows and productivity.

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CDI Collaborate™

An advanced workflow management solution with efficiency-enhancing functionality for CDI specialists that includes automated worklists, summarized evidence of clinical evidence and enterprise-wide reporting capabilities. Extend your CDI coverage to 100% of your charts, all payers and all care settings by leveraging our proprietary natural language understanding technology.

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CDI Services

M*Modal supports its technology-driven CDI solutions and augments your CDI team’s performance with experienced consultants who are credentialed CDI Specialists and seasoned HIM professionals.

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Fluency for Coding™

Fluency for Coding is a cloud-based, enterprise coding platform focusing on efficient workflows as the foundation that drives coding productivity and quality. Features such as computer-assisted coding (CAC) with Fluency Reveal (NLU/CAC), Fluency Coding Bridge, and integration with M*Modal's CDI Collaborate leveraging our natural language understanding technology, extend the workflow capabilities, enhancing efficiency and precision. Tools such as our Fluency Audit Tool and Fluency E&M Calibrate improve quality and accuracy.

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Coding Services

We help organizations meet their revenue cycle and workforce management goals through technology-enabled services: our dedicated experts and top-of-the-line coding technology suite.

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Medical Scribing Services

We have developed a technology and Medical Scribe solution platform that leverages the best of the EHR and M*Modal’s suite of technologies to improve clinical documentation and patient satisfaction. To alleviate the increase in documentation requirements on the clinic end-user, our team provides a virtual scribe that improves EHR engagement while humanizing the focus on patient care.

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Adoption Services

M*Modal has developed a team of clinical documentation experts whose sole purpose is to help physicians use technology to do the right things quickly and easily.

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