CDI Engage™

Designed to optimize the physician documentation experience and maximize efficiency, M*Modal effectively engages clinicians in a non-disruptive manner within their natural documentation workflow. By utilizing our artificial intelligence (AI) powered Computer-Assisted Physician Documentation (CAPD) functionality, this unique solution combines documentation creation in the EHR and CDI into one seamless workflow. This interactive CDI solution is validated in wide production use and is changing how doctors care for their patients by ensuring the record is complete and accurate right from the start, thereby creating time to care.

M*Modal customers are most confident that the improvements they have seen are a result of CAPD, citing improved ICD-10 accuracy, document completeness and case mix index.

KLAS CAPD 2017: An Early Look

CDI Engage is built on M*Modal’s cloud-based platform that utilizes proprietary AI and Natural Language Understanding technologies to embed clinical intelligence and automation into current workflows and leverage existing systems. Irrespective of your EHR environment, CDI Engage is seamlessly integrated in your documentation workflow to provide automated feedback as clinicians dictate, type or use templates.

The M*Modal CDI solution not only helps monitor and improve physician behavior through strong reporting capabilities, it uniquely gives us unprecedented insight into what physicians are thinking naturally, not when merely checking a box. M*Modal bridges the gap between physician minds and where EMRs should be.

Dr. William Melahn, MD, CMO, VPMA at St. Claire Regional Medical Center

Built on a continuous, sustainable, and in-workflow improvement model, this solution helps physicians improve care communication and quality reporting.  By enabling the creation of a more complete, compliant, and accurate note that is available immediately in the EHR, CDI Engage reduces the administrative burden on physicians and empowers the entire care team to drive better outcomes.

In an entirely unique and cost effective way, M*Modal further supports physicians by bringing documentation best practices directly into the EHR workflow for unprecedented impact and sustainability. Context-specific, easy-to-use documentation tips and more in-depth ICD-10 education on under-documented conditions can be delivered in real time to efficiently improve physician proficiency in documentation best practices.

By providing an automated clinical assessment of the note and delivering real-time feedback on the content, M*Modal CDI Engage promotes timely, front-line action through an early clarification process. This minimizes disruptive, retrospective queries and significantly boosts the productivity of both physicians and CDI Specialists.

Through an early chart review, CDI Engage identifies and helps address gaps in the largest number of commonly underspecified clinical conditions. This accelerates the billing cycle by minimizing the compounding effect of deficient documentation that creates downstream delays and inefficiencies. CDI Engage also enables more appropriate reimbursement by focusing on the clinical details captured in the note.

• ICD-10 Compliance
• Optimized Documentation
• Faster Billing

The real-time support provided by CDI Engage is complemented by robust, retrospective reporting capabilities to give the CDI team game-changing insights into individual physician documentation behavior. To minimize disruption, this solution can be first deployed in “silent mode” to audit feedback messages at the back-end before they are delivered to physicians in real time. Moreover, advanced analytics on physician documentation can be done retrospectively for game-changing insights into documentation practices.