Fluency Direct™

Capture the complete patient narrative accurately, efficiently, and directly in your EHR from multiple locations using different devices with this superior speech recognition solution. Focused on optimizing the physician experience, Fluency Direct simultaneously improves the overall quality of clinical documentation and patient care.

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Top-Ranking Front-End Speech Recognition Solution

Integrated With Over 100 EHRs

Cloud-based Fluency Direct seamlessly works with over 100 EHRs, including all major platforms, to meet the goals of faster EHR adoption, higher-quality documentation and lower transcription costs. Advanced voice commands facilitate EHR navigation and single sign-on capabilities further boost physician productivity.

Compatible with Epic®, Cerner®, athenahealth®, MEDITECH®, Allscripts®, MEDHOST®, McKesson, Greenway Health, and many more.

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Data entry is one of the big hurdles for physicians migrating to an EHR, and the Fluency Direct product reduces physician anxiety related to keyboarding their documentation.

Dr. Charles Sawyer, Chief Health Informatics Officer, Geisinger Health System

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Personalized Physician Experience

A single, cloud-hosted voice profile allows clinicians to dictate into their EHR from anywhere, any device, and any care setting. By providing physicians greater flexibility and portability in choosing appropriate workflows and devices, Fluency Direct frees up more time for patient care.

The speech recognition was better but the big win over the competition was M*Modal’s single, cloud-hosted voice file – not multiple voice files as the competition – which was critical to our physicians for its portability and the added security of never losing it.

Dr. David Danhauer, MD, CMIO, Owensboro Health

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Real-Time Insights with Computer-Assisted Physician Documentation (CAPD)

Uniquely, Fluency Direct provides the platform to also deliver automated, real-time, and interactive intelligence to clinicians as they document in the EHR for continuous improvement in how doctors care for their patients. This closed-looped documentation solution automatically brings the right information to physicians within the clinical workflow, as well as tracks and reports on physician interaction with the system to demonstrate compliance.

Unmatched Accuracy

At the core of Fluency Direct’s game-changing, out-of-the-gate accuracy is the power of Speech Understanding™. This proprietary technology combines best-in-breed speech recognition with powerful Natural Language Understanding, allows physicians to speak in conversational tones, and improves accuracy over time. Natural Language Understanding enables the creation of rich documents that encapsulate both narrative and encoded information, as well as dictation directly into any application.

In terms of the choice in M*Modal, number one was accuracy. Number two was accuracy. And number three was accuracy.

Dr. Michael Sanders, Chief Medical Informatics Officer, Flagler Hospital

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Easy Deployment

Built to scale, Fluency Direct offers flexible deployment models to run cost effectively in a number of different EHR, PC, virtual, thin client, and server architectures. Support for automated installation and upgrades frees up IT resources and speeds up processes.

  • Citrix XenApp®
  • Microsoft® Terminal Services
  • VMware®

Backed by In-House Adoption Services

An integral part of our solutions, our team of in-house clinical documentation specialists helps you optimize M*Modal technology for the highest level of utilization and efficiency gains in your EHR. Expertise with Fluency Direct and over 100 EHRs facilitates at-the-elbow coaching and system customization to further enhance the physician experience.

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Seamless Interaction with Mobile Applications

Fluency Direct works with third-party mobile applications to extend the physician experience beyond the EHR to include the growing number of productivity-enhancing apps clinicians regularly use. This provides physicians with an integrated, top-quality speech experience across desktops, smart devices, and mobile apps to expedite medical communication and patient care.

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