Case Studies

EHR Adoption with Fluency Direct at West Tennessee Healthcare

Published on February 4, 2016


“We had gone live with Cerner Millennium® PowerNote™, an EMR component that automates the creation of a clinical note relating to care delivery in the patient care setting,” explains CPHQ – HIM Manager, Susan McConnell. “We were encouraging our physicians to enter their patient information, but those who weren’t good with a keyboard were facing challenges. As a result, we were seeing increased coding delays.”

Following implementation of M*Modal Fluency Direct™, “Our physicians can now create electronic templates to provide more complete – and more timely – documentation within the electronically created note,” adds McConnell.

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ehr adoption with fluency direct at west tennessee healthcare