Case Studies

Speech Understanding to the Rescue – Riverside Regional Medical Center

Published on February 4, 2016

Riverside Regional Medical Center

Prior to implementing M*Modal Fluency for Transcription™, Thomas Edwards, RHIA, Riverside’s Corporate Hospital Information Management (HIM) director and Privacy Officer, was concerned that the hospital’s transcriptionists were not always able to meet their report turnaround time (TAT) goals. To help the staff meet the workload demand, Edwards and several other hospital executives evaluated various transcription solutions, and ultimately selected M*Modal Fluency for Transcription as the first step to gain better control and management of the clinical documentation process.

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