Case Studies

St. Joseph’s Hospital Health Center

Published on February 4, 2016

St. Joseph’s knew full adoption of the Epic EHR system was a must-have for the organization, but also understood that making the transition from dictation and transcription and paper records to documenting in the EHR would be challenging. They believed that keeping the readily-understandable narrative portions of the record would increase physician satisfaction and subsequent adoption of the EHR. St. Joseph’s understands that in order for clinical documentation to be truly useful, it must retain the narrative notes that allow physicians to freely communicate what is going on with the patient. Fluency Direct is one tool it has used to improve the quality and usefulness of the documentation captured in the Epic EHR.

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